Project 1

Designed and delivered cross-product UX solutions that turn predictive insights into meaningful, actionable experiences for Underwriters and Claim Adjusters

GW Compare: Platform Modernization

Modernized a legacy analytics platform to improve user experience and increase adoption across enterprise insurance workflows.

Security HQ Project

Advanced conversational interface to optimize business processes in the CX domain, leading to a 600% reduction in customer support requests.

Project 2

Positioning Schneider Electric in the Smart and Sustainable home market navigating the tricky balance of meeting the diverse needs of builders, homeowners, and busines.

Project 3

Leveraged 5G and spatial audio to create immersive basketball experiences, bringing the game's energy to life for visually impaired fans.

Projects
Now Available

Hi, I'm Divya! 👋
Productivity Engineer Turned UX Designer

Translating complex technical workflows into intuitive design — building products that perform and resonate.

Currently working on providing Seamless Analytics Integration for Smarter Insurance Solutions at Guidewire Software.

A Little About Me

Hi! I am Divya, UX Designer currently based in San Jose, CA. I'm a developer-turned-designer with a passion for problem-solving through both code and design. Currently working as a UX Designer at Guidewire Software, where I focus on leveraging user experience principles to design solutions that enhance clarity, efficiency, and effectiveness for users navigating complex insurance workflows for Enterprise Data-Driven Products at Guidewire.

My Design Values

01 Solve, Do Not Bandaid

Emphasizing that addressing issues thoroughly and thoughtfully is ultimately more efficient than relying on quick fixes, which may accumulate UX debt over time

02 Balancing All Needs

Creating product designs that align with the needs of three essential entities: your company, the business clients you sell products to, and the end users who interact with the product.

03 Autonomy in Design

Empowering users to make informed decisions by providing assistance and guidance to users in a way that doesn't disrupt their natural workflow or force them into decisions.

Outside of work, I enjoy

Concert
Travel
Food

Featured work

Explore my design journey through selected case studies.

Insightful UX
Enterprise UXNDA
2024
→
GW Compare: Platform Modernization
Enterprise UXNDA
2024
→
SecuRita Chatbot
Conversational Interface
2022
→
Smart BundleUp
Strategy & Service Design
2022
→
What the ball hears
Accessible Sports UX
2021
→
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I was very impressed with the quality of her work, as well as her willingness to adapt to new information and refine designs based on feedback from stakeholders and developers. She demonstrated a fantastic set of design skills throughout the process, from initial requirements gathering through design execution and development support. She spearheaded an internal research project to get answers in service of a stronger design vision on her project, independently moderating interviews with representative end users and presenting a strong analysis. I attended with the intention of stepping in to help if needed only to find that Divya was a more than capable interviewer, getting to the heart of feedback with well considered questions and handling technical hiccups with grace.

Jennifer Fisher
UX Architect - Guidewire Software

Resume

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